Payment & Checkout

• Our online checkout system offers your choice of payment (PayPal, Check, Money Order, Etc.) and shipping methods (Ground, 2nd Day, Overnight, etc). Our system will automatically send you a confirmation e-mail when payment is received. Please note that there may be shipping restrictions on certain items - for instance, gas shocks may only be shipped via Ground services.
• Order Changes: We will be happy to help you with adding or changing items on your order. Unfortunately, we are not able to add to or change your order after it has been paid for - so please e-mail us before you pay if you need to make changes.
• Payment Methods: PayPal, Money Orders, Personal Checks, and Business Checks. We reserve the right to hold any form of payment until the funds are fully cleared to our account. In general, clearing times are as follows:
  • PayPal - immediate clearing
  • PayPal e-check - 3 days (typically when money has to be drawn from your bank account and you have no credit card number on file with PayPal)
  • Checks - up to 10 days depending on origin
• Payment addresses: check and money order payments can be sent to the address below. Please be sure to go through our checkout system and select check as your payment method so that we will know to expect your payment in the mail - that way you will not receive a payment reminder from us. You will receive a confirmation e-mail from us on the day that we receive your check or money order.

• New York and Pennsylvania residents must pay applicable sales tax. Please note that shipping is taxable in both states - this is not something that we control and is state law.
• Reseller and exempt use forms should be faxed to 716-484-3985. Click on the links below to download the appropriate form:

  New York State Reseller Exemption Form
  Pennsylvania Tax Exempt Form

• If we already have your form on file, please contact us and ask us to remove sales tax from your total. At present we are not able to set up accounts as non-taxable and have to remove the tax each time you buy from us.